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World Class Manager

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Welcome To The World Class Community

WORLD CLASS

Welcome to the World Class Community

Connect with other participants, share your insights and explore conversations, ideas and practical learning from across our World Class programmes.


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Share your experiences, ideas and feedback with us. Your insights help us continue to improve the learning experience for our World Class community.

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Community Chat

Connect with participants from across our World Class programmes, exchange ideas, ask questions and learn from one another.

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Explore Podcasts

Explore inspiring conversations, leadership insights and practical ideas from leaders and experts.

Episode 1
Paul Szumilewicz @ HSBC
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Pinky Lilani CBE
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Atholl Granger & Black Isle Group
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Podcast Episode 4
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Podcast Episode 5
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Podcast Episode 6
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World Class Manager

The complete management system that has shaped how 250,000 managers across 1,000 organisations lead, decide and grow: the course, the coach, and the community, in one subscription. 

Twenty-seven bitesize modules across three series - foundational skills, advanced leadership, and a wellbeing series built with Lancaster University - plus Leverage, your managers' 24/7 AI coach, included as standard at every tier. CPD accredited on completion.



World Class Change Leader

A programme that changes how you lead change. Seven modules, two exceptional faculty practitioners, one complete framework. 


Led by Jennifer Bryan and Lou Robey - practitioners who have spent careers at the heart of real organisational change - with Wayne Clarke contributing the complex problem-solving module. Human at the core, grounded in practice, immediately applicable. 


World Class HR

Most HR programmes are built by HR, for HR. This one was built on insights from over 100,000 managers across 1,000+ organisations. 


Ten CPD-accredited modules spanning the full HR lifecycle, crafted by experienced HR leaders, managers and CEOs. You develop everyone else; this is the programme that develops you - deeper expertise, stronger strategic voice, wider organisational influence.


World Class Cultures

Culture isn't a poster. It's the rules nobody wrote down. 

Ten modules built on the Unwritten Ground Rules (UGRs®) framework - three decades of research by Steve Simpson and Stef du Plessis, applied everywhere from McLaren Automotive to global financial institutions. 

In every team, sentences begin with two words: "Around here…"

Work, Health & Wellbeing

Built with Lancaster University. Developed in 2024 with Dr Paula Holland, Senior Lecturer in Public Health - practical steps managers can take to protect and improve their people's health and wellbeing.


World Class Home Life

Eight psychology-led modules built by Daniel Smyth on twenty years of clinical practice - for the people you employ, the families they support, and the schools shaping the next generation. A powerful internal CSR and wellbeing bolt-on: when family stress falls, focus, loyalty and retention rise.



World Class Emergency Services

Built for the unique demands of leadership under pressure. World Class Emergency Services adapts the full World Class Manager curriculum, module by module, for the operational realities of police, fire, ambulance, and emergency response leadership. Sixteen modules. The same evidence base, tailored to the people who lead when others stand back.


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Welcome to Your Learning Portal

Please watch this short video for a quick introduction to the portal.

It will show you how to navigate the platform, where to find your learning, and explain what you need to complete in order to successfully finish your programme.

We recommend watching the video before you begin so you can get the most from your learning experience.

“I am now looking at the impact I can have on my organisation, clients and my team in a completely different way to before. I have learnt skills that can truly add value to all aspects of my management and client relationship style. It has given me the motivation to put a real focus on myself and continue with my own personal development to be able to add value to others wherever possible.”


Kieran G - Ocorian

“I feel more confident and think I am a more relaxed and approachable manager because of that. I have gained practical tools that I've applied and those moments were successful, so that gave me more confidence.”

Mariska P - Salvation Army

“I am more confident because I feel that I have different tools at my disposal. I also know more about employee behaviour and management psychology, which helps me adjust myself to an individual’s level and be able to support them and help them move forward — as well as be more productive.”

Bayan S - Day Lewis Pharmacy

“I have thought about each module and made the biggest changes in my teams one to ones and how I can keep my team aligned to the company goal. Using tips from though the programme and building a strong relationship/understanding each of my teams needs.”

Danielle H - Purple Bricks
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Learning To Learn (again) - Livestream Recording


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World Class Cultures Livestream Recording

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How To Lead Change. Differently Livestream Recording

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